Your website people
Your Website People designs, hosts, and looks after business websites. These terms explain the Standard website, Pro website, and Custom services and apply when you accept them during signup.
- Legal operator
- Authentic Creatives LLC, doing business as Your Website People
- Business address
- 18 Shipyard Dr, 2A, Hingham, MA 02043
- Contact
- hello@yourwebsitepeople.com
If you already have a separately agreed plan or project, its agreed scope and pricing continue to apply.
See your website before you commit
For a Standard website, we agree on the scope and build a working preview at no charge. If you decide not to proceed, you owe nothing for that preview. For a Pro website, the $999 USD build fee is agreed before any work starts. For Custom work, the price is agreed in writing before we start. Sending an inquiry or viewing a preview does not start a subscription or authorize a charge.
We work through the finishing touches with you and launch only after your approval. Timing depends on the scope and the material we need from you.
Standard, Pro, and Custom
Website care is offered as Standard, Pro, or Custom. Prices in these terms are in USD and match the prices published at plans and pricing.
Standard website. $0 to build, then $79 per month from launch. This includes a custom design, contact forms, hosting, HTTPS, security, backups, and unlimited everyday updates, for up to 20 pages. You see a working preview before you pay.
Pro website. $999 one-time to build, then $79 per month from launch. Pro includes everything in Standard, up to 100 pages, one custom feature, and priority turnaround on the build and on updates. A members area is not included. Private members areas and HIPAA intake forms are available on Pro as separate extras. The build fee is agreed before any work starts.
Custom. Larger sites, integrations, or an application are quoted. We agree on the build and ongoing care in writing before that work starts.
Monthly care on Standard and Pro is the same $79 per month and starts at launch. Pages past the included limit are extra landing pages, priced below.
Everyday updates, looked after
On Standard and Pro, send us changes to text, photos, prices, hours, team details, links, and similar content within your website’s existing design. There is no monthly request count or time allowance.
We reply within one business day and agree on completion dates and priorities. Larger batches take time to process. Ordinary content updates do not create an extra usage fee.
When work has a separate price
Most of these add-ons can be added to either plan. Members area and logins, and HIPAA-compliant intake forms, are Pro only. Monthly add-on fees are in addition to the $79 monthly care.
- Online appointment scheduling: +$10 per month. No setup fee.
- HIPAA-compliant intake forms: Pro only. $500 setup, then +$49 per month.
- Blog and publishing: +$20 per month. No setup fee. You write the articles; we format and publish them. There is no article limit. This is an add-on, not a separate plan.
- Members area and logins: Pro only. $500 one-time. No monthly fee.
- Events calendar: +$10 per month. No setup fee.
- Extra landing pages: $10 one-time per page, up to 10 pages beyond the plan’s page limit. Further pages are quoted. Updates to an added page are included after it is added.
- Business email setup: $149 one-time, for up to 5 mailboxes. The email provider’s monthly fee is separate.
- Website and SEO audit: $499 one-time, credited toward a Pro build within 60 days.
- Google Business Profile tune-up: $99 one-time. You keep ownership of the profile.
Work that is not included in the selected plan or in an add-on above is quoted, and we agree on the price before starting. That includes another custom feature on Standard, work beyond Pro’s one included custom feature, and Custom projects. Domain registration and third-party subscriptions, including an email provider’s or booking tool’s own fees, are billed by that provider. We tell you before anything adds to your bill. Hosting for a Standard or Pro website is included in monthly care.
Save your card now. Billing starts at launch.
During signup, you authorize recurring billing and save a payment method using Stripe’s secure form, either on our checkout page or on a Stripe-hosted page. There is no charge at signup. Saving a card does not launch your website or start monthly care.
Monthly care is $79 USD per month on Standard and on Pro. Once you approve your website, your owner account is confirmed, and the website is live, our team starts the subscription. Stripe charges the saved payment method $79 USD for the first month of care, then automatically every month until cancellation takes effect. Monthly add-on fees you have added are billed in addition to that $79. Your billing date is set when the subscription starts; your billing portal shows your invoices and next renewal.
The Standard build is $0. The Pro build fee is $999 USD one-time, agreed before any Pro work starts, and is separate from monthly care. Custom build and care fees are the amounts agreed in writing before that work starts. One-time add-on fees are the amounts in these terms and are confirmed before they are added to your bill.
If you decide not to launch a Standard website, tell us before launch so we can close the request without starting monthly billing. You owe nothing for the Standard preview. A Pro build fee or Custom fee that has already been agreed follows that agreement.
Cancel the next renewal
You can cancel through the billing portal in your client account, or email hello@yourwebsitepeople.com. Cancellation takes effect at the end of your currently paid month. Your service continues through that period, and the subscription will not renew for another month. You can remove a monthly add-on at any time. We confirm when that monthly fee stops.
For a billing error or a refund question, contact us at the same email address.
Your content and approval
You are responsible for the accuracy of your business information and for having permission to use the text, images, logos, and other material you supply. Review business facts, prices, claims, and contact details before approving publication.
You give us permission to use and adapt supplied material as needed to build, host, update, and publish your website. You retain your rights in it. We may decline content that is unlawful or infringes someone else’s rights.
We use AI-assisted tools in our work and review the output. Any handling of confidential material, account access, or personal data needed for a customer project must be agreed separately before it is provided to a third-party tool.
Your website stays yours
Your domain remains registered in your name. You retain your business content and supplied images. After launch, if you cancel, we provide your site files, content exports where applicable, and handoff notes so another provider can take over. We agree on the handoff arrangements with you.
Reusable tools, open-source components, fonts, and licensed assets keep their own licenses. Connected services may need a separate account or subscription after handoff. We identify any such dependencies before launch.
Hosting, care, and outside services
We maintain the website setup agreed with you and check changes before publication. We explain the hosting and recovery arrangements before launch.
We cannot guarantee uninterrupted availability, a particular search ranking, or a particular business result. External hosting, email, domain, payment, or booking services have their own terms and availability. If an issue affects your website, we’ll explain what we know and the next steps.
Using our website and client account
Please use our website, previews, and client account lawfully. Do not try to gain unauthorized access, disrupt their operation, or submit spam or material you do not have permission to share. Keep private preview links and sign-in links with the people who need them.
Our privacy policy explains how we handle inquiries, preview feedback, customer accounts, and billing information. Customer website visitors and project-specific data processing may require additional arrangements.
A question? Talk to us.
Contact hello@yourwebsitepeople.com about these terms, your service, or a change you have in mind.